Design Two Thousand (Design 2000)

Product conception
Product design
Product development
Product customization
Production prototypes
Production engineering
Assembly
Testing
Packaging
Repair work
Quality assurance
Project management
PROM, EPROM, EEPROM and PGA programming

Support

If you need to return a product to Design 2000 for any reason (service, firmware upgrade, warranty repair etc.) you will need to contact us to have a Return Material Authorisation (RMA) number issued by our service department.

Please call us on 03 9758 5933 between 9:00am and 5:00pm Monday to Friday.

Once you have your RMA number please open the PDF file from the link below. Fill out the RMA form in the PDF viewer (click “Sign” on the Adobe Reader tool bar) and then print out the completed form.

Click here to view the RMA form (PDF format)

Please include a copy of the completed RMA form with the returned goods.

It is vital for efficient and accurate service for us to have full contact details, fault description or description of work required and your return address.

Design2000 aims to turn around all RMA work within 48 hrs.